Skip to main content

Customer Service

Your satisfaction is our top priority at DuoMart. Our support doesn’t end at your doorstep — we’re here even after delivery.

How can we assist you?

  • • Product or order inquiries
  • • Shipping and delivery updates
  • • Issues with your order or mismatched items
  • • Return or exchange requests (as per policy)

Contact Methods:

📞 Phone: 01010362028

📧 Email: duomart12@gmail.com

📱 Instagram: @duomart

Working Hours:

🕐 Daily from 10 AM to 6 PM (except Fridays)

Response Time:

📩 We aim to respond within 24 hours or less.

We believe that great service is an essential part of a great product.

Free Shipping

Enjoy free shipping on all orders

Product Replace

Easy Product Replacement Available!

Emi Available

No cost EMI available on all major credit cards

24/7 Support

Dedicated 24/7 support via chat and email